How Amazon Product Compliance Documentation Works – AMZ Advisers

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Occasionally, Amazon requires sellers to submit product compliance documentation. In mid-2020, Amazon Europe began notifying sellers about product compliance requests. In 2021, Amazon US sellers obtained that very same discover.

product compliance request amazon
Picture supply: Vendor-Union

However what is that this all about?

Properly, it implies that sellers should show that their merchandise meet sure necessities, and this should be accompanied with visible proof.

In the present day, we’ll inform you the way to handle product compliance documentation for Amazon. 

What’s Compliance Documentation?

Let’s outline what Amazon compliance documentation is.

First off, it means complying with any native, state or federal insurance policies associated to the promoting of particular gadgets.

Moreover, sellers should present proof that their merchandise are secure for buyer use.

For instance:

  • Images and descriptions
  • Manuals and directions
  • Security utilization guidelines
  • Third-party inspections
  • Related certifications

Amazon requires that manufacturers submit such paperwork to confirm product compliance. The aim is to guarantee prospects that they’re shopping for secure gadgets.

However there’s a slight challenge. Not all sellers are conscious of the paperwork they need to undergo Amazon.

Right here, we’ve compiled probably the most related compliance documentation for Amazon. Let’s dive proper in.

Notice: At all times evaluation all authorized requisites earlier than committing any compliance knowledge to Amazon.

Compliance Documentation for Amazon

Kids’s Product Certificates (CPC)

CPC certificates ought to embrace the next knowledge: 

  • Product description 
  • Security guidelines to be used of the merchandise
  • Place and date of testing for the patron security guidelines (as listed within the CPC)
  • Identify, deal with and telephone variety of the testing laboratory
  • Contact knowledge of the holder of the take a look at data
  • Month, yr, nation, and area of producing
  • Contact knowledge of the product importer or producer

Common Certificates of Conformity (GCC)

GCC documentation requires the next data: 

  • Product description
  • Relevant security guidelines for the merchandise
  • Place and date of testing for the patron security guidelines, as listed within the GCC
  • Identify, deal with and telephone variety of the testing laboratory
  • Contact knowledge for the holder of the take a look at data in favor of the GCC
  • Month, yr, nation and area of producing
  • Contact knowledge of the product importer or producer 

Take a look at Experiences from ISO 17025 Accredited Labs

Amazon requires testing studies from ISO 17025 laboratories on particular gadgets, resembling dietary dietary supplements. If that’s your case, right here’s what you need to submit: 

  • Product description, picture, make and mannequin quantity
  • Identify and deal with of applicant
  • Enterprise title of the take a look at requester
  • Proof of compliance for all sections of the related security commonplace
  • Age grading for kids’s gadgets
  • Producer’s title and get in touch with data

Notice: Submit the report in a non-editable structure, like a PDF file or a scanned picture.

Nationally Acknowledged Testing Laboratory (NRTL) Compliance Documentation

Amazon additionally accepts compliance certificates issued by an NRTL. Right here’s what the paperwork should include:

  • Merchandise description, picture, make and mannequin quantity
  • Product label picture
  • Applicant’s title and deal with
  • Enterprise title of the take a look at requester
  • Proof of compliance of relevant security requirements
  • Age grading for kids’s gadgets
  • Producer’s title and get in touch with data

Notice: Add NRTL paperwork in a non-editable format.

Registration Playing cards and Monitoring Labels

Some merchandise could require registration playing cards. In such circumstances, add the next. 

  • Identify and get in touch with knowledge of the producer or non-public label provider
  • Date of product manufacture
  • Product mannequin title and quantity
  • Postage-Paid

For monitoring labels, sellers should present: 

  • Identify and get in touch with knowledge of the producer or non-public label provider
  • Date and place of manufacture
  • Details about the manufacturing course of
  • Related knowledge to find out the product supply

Compliance Markings

{The marketplace} could request compliance markings for some merchandise. For instance, monitoring labels for kids’s gadgets, or FFC markings for electronics.

In that case, ensure you present proof that each one tags are applicable for the merchandise. Your producer or testing lab can assist you choose the suitable markings.

Product Manuals and Directions

Add full copies of product directions in manuals, if required. This consists of security statements, compliance markings, or hazard warnings.

Briefly, submit all related knowledge not included within the product itself.

Product Security Coverage

What occurs should you fail to conform? Amazon could block your listings, and even take away them from {the marketplace}.

That’s why Amazon requests product compliance documentation. Plus, the apply ensures prospects can get secure merchandise always.

Now, what if one among your ASINs will get blocked? Amazon will notify you that can assist you repair the state of affairs. Right here’s what {the marketplace} will request:

  • The latest security and compliance paperwork for the product
  • A listing of supporting data for all manufacture or design adjustments (because the final product testing)
  • ISO-9001 certificates documentation (if relevant) 
  • Latest in-line inspection studies. These ought to state the explanations for merchandise rejection, and the related high quality limits

Sellers should reply inside 7 days of the preliminary discover to reactivate ASINs. In any other case, Amazon is not going to reinstate the product listings. Plus, {the marketplace} will eliminate your stock.

Retailers can discover Amazon compliance requests on Vendor Central. Yow will discover all notices within the Amazon Health Dashboard.

Product Compliance Request seller central

Right here, you possibly can go to Product Compliance Requests to evaluation all documentation requests.

To finish every enquiry, entry Handle to Compliance.

This instrument is pretty new to Amazon. Sellers can use it to submit paperwork, appeals and product attributes.

There, you possibly can see all coverage necessities, based mostly on the placement of every itemizing.

  • Product compliance requisites to fulfill within the promoting territory.
  • Case filter to take care of probably the most time-sensitive compliance actions.
  • Bulk knowledge submissions for as much as 5000 ASINs.

One other nice app you should utilize to remain on high of your documentation is the Compliance Reference Tool.

compliance reference tool

The instrument can also be accessible by way of Vendor Central. 

Right here’s the way it works: 

  1. Go to Compliance Reference. 
  2. Select the product’s nation of origin, and the promoting territory. 
  3. Submit a key phrase or product class to search out the related compliance insurance policies. 
  4. Click on on Assist Content material, after which on View Compliance.
  5. Assessment all compliances for a particular merchandise. 

It’s ideally suited to fulfill all coverage requisites on prohibited gadgets or harmful items.

Remaining Ideas

The retail big expects all sellers to offer secure merchandise in all territories. So, hold monitor of your compliance requisites. Each Amazon and your purchasers will thanks for it.

Correct compliance documentation will solely enhance your credibility. Moreover, you’ll earn the shopper’s belief, and likewise hold a stable presence in Amazon.

Creator

Esteban Muñoz is an search engine optimization copywriter at AMZ Advisers, with a number of years’ expertise in digital advertising and e-commerce. Esteban and the AMZ Advisers group have been in a position to obtain unbelievable development on the Amazon platform for his or her purchasers by optimizing and managing their accounts and creating in-depth content material advertising methods.