Word that violations and warnings ought to be addressed in another way. Coverage warnings, displayed for as much as 180 days in your dashboard with a pink hazard signal, don’t have an effect on you when you cease doing no matter triggered the warning message (e.g. delete the itemizing, change the title, tweak the e-mail template).
Coverage violations stick with you till you resolve the problem and show to Amazon it gained’t occur once more (i.e. submit a profitable attraction with a practicable plan of motion). Excellent coverage violations are counted and displayed on the dashboard as “Goal: x points”. In case your goal is 0, you’re within the clear.
AHR hasn’t but been launched on all venues and vendor accounts. And since it’s early days, you might discover some teething issues with this new function. Additionally, it excludes authorized, fiscal, and security compliance points, which might set off a suspension anyway. So, it’s greatest to not rely an excessive amount of on the AHR worth.
2. Different Account Well being Stories
Other than Coverage Compliance, you’ll discover two different sections in your Account Well being is an Amazon web page which c… More dashboard. One gauges your Delivery Efficiency, and the opposite your Buyer Service Efficiency. Each contains a number of Amazon metrics. We’ll briefly define their major options under.
2.1 Delivery Efficiency
Your efficiency metrics and your targets are acknowledged clearly on this dashboard. You’ll see a yellow warning signal in case your efficiency is underneath par. Word that the Legitimate Monitoring Charge metric doesn’t have an effect on you. However the first two metrics do. In the event you don’t meet your targets, you danger having your account suspended.